Écho for your restaurant
Enable Écho in Digi Resto and get the capabilities that match your plan.
- Customer feedback analysis
- Recurring themes and trends
- Recommendations and improvement ideas
- Écho assistant, after your consent
Écho. Your data speaks to you. Take action.
Écho analyses your restaurant’s customer experience to detect the important signals, surface opportunities and help you make better decisions.
Your restaurant generates data. Écho turns it into decisions.
Écho relies on the information already available in Digi Resto, rather than leaving you to dig through your spreadsheets.
Understand what is happening, without digging through spreadsheets.
Écho turns your reviews and your restaurant’s activity into readable findings, with the figures behind them.
Don’t just get alerts. Know what to do.
Écho detects, explains and recommends. You decide and always stay in control. Turn a finding into a tracked action, with an owner, a deadline and an indicator.
Build on what works: your dishes, your opportunities.
Écho highlights what your customers enjoy and suggests ideas to try. It knows neither the cost of your dishes nor the gain of an offer: these are leads, not forecasts.
Écho grows with your organisation.
Écho Enterprise
Your organisation is different. Your Écho can be too. Do you run a chain, a franchise or several brands, or do you have specific business processes? We adapt Écho to your data, your indicators and your goals.
Discover Écho EnterpriseYour data stays under control.
Your data stays isolated
Écho only works within the scope of your organisation and your authorised locations.
AI under consent
AI-assisted analyses are only enabled after your consent, which you can change at any time.
Protected data
No identity (customer or staff member) is sent to the writing model: it only receives aggregated data.
Responsible AI
Écho flags the limits of interpretation, for example a data volume too small to draw conclusions.
Traceability
Every processing run is traced (engine, version, model, volumes) so it can be followed.
Your restaurant already gives you the information. Écho helps you use it.
Detect what deserves your attention, make the right decisions and measure what changes.